Last Updated: October 20, 2026
Welcome to Pipes Performance.
These Terms & Conditions (“Terms”) govern your use of pipesperformance.ca, your communications with Pipes Performance, and, where applicable, your purchase or booking of products and services from Pipes Performance.
By accessing our website, submitting a request, booking an appointment, authorizing work, or purchasing products or services from Pipes Performance, you agree to these Terms, subject always to your rights under applicable law.
If you do not agree with these Terms, please do not use this website.
Pipes Performance provides automotive services including custom exhaust work, performance tuning, window tinting, performance modifications, parts installation, and related automotive services.
Our locations include:
North York Location
4544 Dufferin Street
North York, Ontario, Canada
Oshawa Location
190 Waterloo St, Unit 8
Oshawa, ON L1H 8A7
Canada
Email: info@pipesperformance.ca
Phone: 437-436-4544
Website: pipesperformance.ca
The information on this website is provided for general informational purposes.
We make reasonable efforts to keep the website accurate and up to date, but services, pricing, product availability, specifications, promotions, appointment availability, images, and other information may change without notice.
Information on the website does not constitute a binding quote or guarantee unless expressly confirmed by Pipes Performance in writing.
Website inquiries and quote requests are not final estimates or contracts.
Pricing may depend on factors including:
Where applicable, Pipes Performance will provide estimates and obtain authorization in accordance with Ontario law.
A final invoice will reflect authorized work performed and applicable taxes, parts, labour, materials, and other authorized charges.
Nothing in these Terms is intended to limit any rights you have under applicable consumer-protection legislation.
Appointments are subject to availability.
We may request information about your vehicle before confirming an appointment, including:
Appointment times are estimates and may change depending on the nature of the work, vehicle condition, part availability, or unexpected issues discovered during service.
We will make reasonable efforts to keep you informed of material delays.
Certain services, custom fabrication work, special-order parts, or larger projects may require a deposit before work begins or before parts are ordered.
The amount and refundability of any deposit will be disclosed at the time of booking or purchase.
Deposits associated with special-order, custom-made, or specifically sourced products may be non-refundable where permitted by law.
Any applicable cancellation or refund terms will be communicated before payment is accepted.
If you need to cancel or reschedule an appointment, we ask that you contact us as soon as possible.
Certain appointments may be subject to cancellation fees, deposit forfeiture, or rescheduling conditions where those terms have been disclosed to you in advance and are permitted by law.
Special-order parts or custom products may be subject to separate cancellation conditions.
No material repair or service work will be performed without appropriate customer authorization where authorization is required by law.
If additional work is recommended after service has begun, we may contact you for approval before completing that additional work.
By authorizing work, you confirm that you have authority to authorize service on the vehicle.
You are responsible for informing Pipes Performance of any known issues, prior damage, unusual operating conditions, aftermarket modifications, tuning, electrical problems, or other vehicle conditions that may affect the requested service.
Existing damage or mechanical issues may affect:
Pipes Performance is not responsible for pre-existing defects or conditions that were not caused by our work.
Automotive modifications may alter how a vehicle sounds, performs, drives, wears, or interacts with factory systems.
Depending on the modification, aftermarket parts or services may affect:
Customers are responsible for determining whether a requested modification is appropriate for their intended vehicle use and for complying with applicable laws, insurance requirements, and manufacturer conditions.
Where appropriate, Pipes Performance may explain known considerations associated with a modification, but we do not provide legal, insurance, or manufacturer-warranty advice.
The sound produced by an exhaust modification varies significantly between vehicles.
Factors may include:
Any descriptions such as “refined,” “sport,” “aggressive,” “deep,” or “loud” are subjective.
Videos and sound clips are intended as examples only. Actual sound may differ depending on the vehicle, recording equipment, playback device, environment, and individual perception.
Performance tuning results vary by vehicle, software, hardware, fuel quality, vehicle condition, existing modifications, environmental conditions, and other factors.
Any horsepower, torque, performance, fuel economy, or drivability figures discussed or displayed are estimates or examples unless expressly stated otherwise.
We do not guarantee that every vehicle will achieve the same performance result.
Customers must disclose all known relevant vehicle modifications before tuning.
Window-film appearance may vary depending on:
Newly installed film may temporarily show haze, moisture, or minor visual variations during the curing process.
Customers will be provided with appropriate aftercare instructions.
Customers are responsible for complying with applicable laws regarding permitted window tint levels and vehicle use.
Parts may be:
Where required, the type of part being installed will be disclosed in accordance with applicable law.
Availability, lead times, pricing, and manufacturer specifications may change without notice.
Pipes Performance may, at its discretion, agree to install customer-supplied parts.
Unless otherwise required by law or expressly agreed in writing, Pipes Performance does not warrant the quality, compatibility, manufacturing, or performance of customer-supplied products.
We may decline to install a part that we believe is:
Any warranty relating to a customer-supplied product remains the responsibility of the product manufacturer or seller, subject to applicable law.
Pipes Performance will honour all warranties required under applicable law.
Ontario consumer-protection rules provide minimum warranty rights for certain vehicle repairs, including parts and labour. Nothing in these Terms is intended to reduce or exclude those rights.
Additional manufacturer or supplier warranties may also apply to certain products.
Warranty coverage does not generally extend to damage caused by:
Any additional warranty terms specific to a service or product will be communicated separately.
Payment is due according to the terms communicated at the time of service or purchase.
Accepted payment methods may vary by location or transaction.
Applicable taxes will be added where required.
Vehicles, products, or parts may not be released until amounts properly owing have been paid, subject to applicable law.
If a completed vehicle is not collected within a reasonable period after the customer has been notified that it is ready, storage charges may apply where those charges have been disclosed and are permitted by law.
Any storage policy applicable to a particular service will be communicated when relevant.
Pipes Performance may photograph or record vehicles and completed work for quality-control, documentation, portfolio, website, or social-media purposes.
Where a vehicle can reasonably be connected to identifiable personal information, we will handle that information in accordance with our Privacy Policy and applicable law.
If you do not want your vehicle featured publicly, please let us know.
Unless otherwise stated, the content on this website is owned by or licensed to Pipes Performance, including:
You may view and use the website for personal, non-commercial purposes.
You may not reproduce, distribute, modify, republish, sell, or commercially exploit website content without prior written permission from Pipes Performance.
You agree not to:
We may restrict access to the website where misuse is detected.
Our website may contain links to third-party websites, platforms, manufacturers, social-media accounts, or other services.
These links are provided for convenience only.
Pipes Performance does not control third-party websites and is not responsible for their content, availability, security, products, services, or privacy practices.
To the maximum extent permitted by applicable law, Pipes Performance will not be liable for indirect, incidental, special, punitive, or consequential losses arising from the use of this website.
Any limitation in these Terms applies only to the extent legally permitted.
Nothing in these Terms excludes, restricts, or limits liability or consumer rights that cannot lawfully be excluded or limited.
To the extent permitted by law, you agree to indemnify and hold Pipes Performance harmless from claims, losses, damages, liabilities, or expenses arising from your unlawful misuse of the website, violation of these Terms, or submission of information you do not have the right to provide.
This section does not limit any rights available to consumers under applicable law.
Personal information collected through this website is handled in accordance with our Privacy Policy.
Please review the Privacy Policy for information about how Pipes Performance collects, uses, stores, and protects personal information.
These Terms are governed by the laws of the Province of Ontario and the applicable federal laws of Canada.
Any dispute will be subject to the jurisdiction of the courts of Ontario, except where applicable law provides otherwise.
We may update these Terms from time to time to reflect changes to:
The latest version will be posted on this page with an updated “Last Updated” date.
Your continued use of the website after changes are posted constitutes acceptance of the updated Terms, subject to applicable law.
Questions about these Terms & Conditions can be directed to:
Pipes Performance
North York Location
4544 Dufferin Street
North York, Ontario, Canada
Oshawa Location
190 Waterloo St, Unit 8
Oshawa, ON L1H 8A7
Canada
Email: info@pipesperformance.ca
Phone: 437-436-4544
Website: pipesperformance.ca
